Notification Settings

Sender email

• This is the email address the users will receive they sign up or reset their password.
• The main domain you set by going to Settings > Domain is your sending email address.

Email logo

•  Click "Set the email logo" to choose the logo that will appear on top of the email/
  •  If you don't set any logo, your email will be in text only.
• The email logo is the same regardless of the screen mode (light or dark), so please refer to the recommendation below. 
  • The recommended size is 825*192px, and the format is PNG, JPG, and GIF. The maximum size is 5MB.
  • For a logo with an image, please make sure that your background color is not transparent.
• Logos in a dark or black color may not be seen in certain email applications using dark mode. 
  • For the logo itself, please work on a PNG file with white outlines.
    Or, add an image with a background color and ensure the logo is seen very well.
    
    

Types of automatic emails

• The following are the types of emails that are automatically sent by the system.
• Among them, emails related to Star Posts are sent only to users who have consented to receiving them.
  
  

▶ Emails sent to users

• Email verification number for signing up
• Completion of sign up
• Password reset
• Star’s new post
• Star’s comment
• Payment Completed 
• Payment Cancelled 
• Subscription Termination Complete 
• Payment Amount Adjusted
  
  

▶  Emails sent to administrators

• b.stage management display invitation email
• Email verification number for signing up in b.stage
• Password reset
• Completion of video encoding
• Failure to encode video