Manage reported posts

You can manage comments, replies and posts reported by fans.


👉 Manage reported posts

  • Users can report comments, replies and posts left by other users. Managers can manage reports as follows:
    • For reports that have been reported but have no abnormalities in the content, the status can be changed back to [Display].
    • If you need to make the reported post private right away, you can change the status to [Hide] or [Block].

 

Blocked

• Comments with more than 10 reports are automatically blocked.
• Blocked comments are indicated to general users with this message: "This comment has been blocked for violating community guidelines."

Hide
• Hiding a comment makes the comment and its replies invisible to general users.
• Managers can still view the comment.

 

👉 Report Comments/Reply/User posts

  • Reported comments or posts are divided into [Visible (unmoderated)], [Blocked], and [Hidden] tabs according to their status.
  • You can check whether the reported post is a comment, reply, or user posts by selecting each categories.
  • If you use the filter on the right, you can search by the email address of the user.


👉 Processing reported posts

  • If you click the post, you can check the details.
  • If you click on [View comments], you will be directed to the post.
  • To change the visibility status, select the status you wish to change and click [Apply].
  • Visibility can be changed at anytime.