2023.10.10 Case and Action Plan Notice : Information on cases of recurring payment failure and planned re-payment for some regular b.stage pop payment updates

This is bemyfriends, the company providing the b.stage service.

In the process of implementing enhanced recurring payment data protection within b.stage, we encountered a situation on October 10th, 2023, where some automatic renewal orders for Pop experienced failed payment attempts. We would like to assure you that we immediately took necessary system measures once we became aware of these cases.

We understand that it may be inconvenient for customers who received the failed payment email, however, we kindly request you to reprocess your payment. For those affected, we will also provide individual guidance via email.

We sincerely apologize for any inconvenience this may have caused. If you have any additional inquiries regarding Pop subscription recurring payment, please feel free to reach out via support@bstage.in at any time.

Thank you.