Digital Vouchers & Tickets

Shall we provide your original contents to your fans via digital vouchers and tickets?


👉 Digital vouchers

  • You can register a total of three types of vouchers: Subscription, Personal, and Limited-time.
  • When a customer purchases one voucher, they can view 'all content for which the same voucher has been connected'.


✔️ Types of vouchers

  • Subscription: Customers will be charged each month.
  • Personal: Can be used continuously after purchase.
  • Limited-time: Can feature a usage period of 1, 3, 6, or 12 months.

 

👉 Add Digital Voucher

  • To add a digital voucher, click the [Add] button at the top right.

 

  • Voucher name (required)
    • You can also add multiple languages. If not entered, it will be presented in the default language.

 

  • Voucher price (required)
    • For digital products, tax standards and tax levy type may differ depending on the laws of the business operator's country/region.
    • We recommend discussing matters related to taxation of revenue with a professional tax accountant, and setting the selling price after determining whether or not taxes will be imposed.
    • When proceeding with a discount, first enter the [Selling price], then click the blank in [Discount settings] to enter a [Discount price] that is lower than the selling price.

 

  • Purchase restrictions
    • You already purchased this voucher. You may not purchase it again while it is currently in use.

 

✔️ Voucher price (by option)

  • • A fixed price must be entered for each currency, and the final price may not be changed after registering.

  • • If you activate [Please enter a fixed price for each currency.], you can directly enter the price for each currency provided.

  • • Depending on the option for each period, you can set the selling price, discount settings, visibility, and representative option.

    • If you activate [Please enter a fixed price for each currency.], you can directly enter the price for each currency provided.

    • You are only able to set the provided periods (1, 3, 6, 12 months), and if you do not want to provide such period, click the [Eye icon] to process them as 'Private'.

    • Options checked in [Main] are displayed as a main product.

 

  • Short description
    • Please enter a brief description of your voucher.
    • Intangible products can be purchased without viewing the detailed description. If there are any items that customers must check before purchasing*, please add them here.
    • You can also add multiple languages. If not entered, it will be displayed in the default language.

 

  • Terms and Conditions
    • The following information on canceling a purchase will be shown to customers.
      • If you have used the voucher or if 7 days have passed since the payment was made, your purchase will be confirmed, and you will no longer be able to cancel it.
      • For recurring payment products, the payments made after the initial purchase may not be canceled regardless of your usage of the voucher or the period in which your purchase was made.

 

  • Detailed description (required)
    • Use the Editor to add a detailed description of your product.
    • If multilingual settings are required, click the tab for each language and enter accordingly.
    • In addition to text, you can insert image or media URLs.

 

  • Product thumbnail
    • The recommended image size is 800*800px (1:1 ratio), and supports JPG, PNG, and GIF file formats up to 5MB.

 

  • Categories
    • Organize categories to browse products conveniently.
    • You need to set a category to display products in the SHOP Home.
    • Click [Choose Category] and select a category to connect from the list.
      • You can check the Shop Home visibility status of each category through the eye icon on the right.
      • Click [Category settings (new window)] to direct to MY STAGE > Shop Home in a new window. After completing the settings, you must click on [Refresh] to reflect the modifications. (e.g. category visibility order, etc.)

 

  • Visibility Settings
    • Display options: You can choose when to publish the products you want to sell.
    • You can specify [Publish now] / [Set time to publish] / [Private] / [Set last date to display].
      • If the voucher is set as [Private], it will not be displayed regardless of the [Sales status].
      • If you set last date to display, the voucher would be unexposed on the designated date and time.
      • If a product's selling period begins after its display period, it will appear as "Selling Soon" until sales launch

 

  • Sales status
    • Products will appear as "Selling" once the selling period begins, and will be displayed with the message "Sale over" when the selling period ends.
    • If a product's selling period begins after its display period, it will appear as "Selling Soon" until sales launch.

 

  • URL settings
    • A URL will be created after completing registration. An option to change URLs will be available soon.

 

  • Additional Settings
    • Points
      • Set the earnings rate for the points that are automatically issued when a purchase gets confirmed.
      • Use basic earning rate: Points are accumulated at the earning rate you set when you first set points via SETTINGS > Shopping Settings > Points.
      • Set earnings rate manually: You can directly enter the earnings rate, numbers between 0.1 - 99.9% up to the tenths place.
      • No earnings rate: Points will not be accumulated when purchasing the voucher.


👉 Tickets

  • You can register a total of three types of tickets:
    • Fixed-Period Tickets: Tickets valid for a fixed period of time.
    • Fixed-Date Tickets: Tickets valid for specific dates.
    • Fixed-Time Tickets: Tickets valid for a specific time or number of sessions.

 

👉 Add a ticket

  • To add a ticket, click the [Add] button at the top right.

ⓐ Ticket Information: Enter the details of your ticket.

  • Ticket name (Required): Enter your ticket's name. You can enter up to 150 characters.
    • It is possible to add multiple languages, and if not entered, it will be presented in the default language.

 

  • Product Thumbnail (Required): The recommended image size is 800*800px (1:1 ratio), and supports JPG, PNG, and GIF file formats up to 5MB.

 

  • Additional information: Add any additional details you'd like your customers to be aware of. (The information you enter here will be listed beneath your ticket's name.)
    • It is possible to add multiple languages, and if not entered, it will be presented in the default language.


ⓑ Event Details: Enter the details of your event, including the duration and whether it will be held online or offline.

  • Event Period (Required): The event period is the standard for determining ticket options (i.e., date/number of times) and cannot be modified after the first order has been made. Please click [Edit] button.

 

  • Base Time Zone (Required): Enter the date and time in the selected time zone. This is the time zone customers will see on your Stage; it will not be automatically converted based on their local time.
    • Daylight savings time and summer time are not reflected

 

  • Event Period (Required): Please enter the actual start and end date of the event for which the ticket will be used. (Tickets can be valid for up to 3 months.)
    • You can simply set the start and end date the same by clicking [The start and end dates are the same.].
    • Changes to the entire event period and Base Time Zone are possible only ① before registration, ② after registration and before the first purchase occurs.
    • Expiration date/time of each tickets:
      • Fixed-period ticket: Access permissions expire at 23:59:59 on the last day of the event.
      • Fixed-Date Tickets: Permission expires after 24 hours as of 23:59:59 on the selected date. (Example: 2023.10.11 → 2023.10.12 23:59:59)
      • Fixed-Time Tickets: Permission expires after 24 hours from the start time of the session. (Example: 2023.10.11 19:00 → 2023.10.12 19:00)
    • You can inform customers about the running time of a performance or event by checking and entering the running time.

 

  • Method of Use: You can choose between offline and online.
    • Offline: Enter the name of the venue to make it easy for customers to find it.
      • It is possible to add multiple languages, and if not entered, it will be presented in the default language.

 

ⓒ Categories

  • Organize categories to browse products conveniently.
  • You need to set a category to display products in the SHOP Home.
  • Click [Choose Category] and select a category to connect from the list.
    • You can check the Shop Home visibility status of each category through the eye icon on the right.
    • Click [Category settings (new window)] to direct to MY STAGE > Shop Home in a new window. After completing the settings, you must click on [Refresh] to reflect the modifications. (e.g. category visibility order, etc.)


ⓓ Detailed Description

  • Use the Editor to add a detailed description of your product


ⓔ Sales Settings

  • Please designate how users can access tickets. Once registered, access methods cannot be changed, so please choose carefully.

 

  • Purchased Products
    • You can choose a price you're happy with and sell tickets as products. (In order to do so, you'll need to enter your PG company under Shopping Settings.)

 

  • Price Settings: To set a fixed price for each currency, turn [Please enter a fixed price for each currency.] ON and click [Add Option].
    • If you change the fixed price by currency after adding an option, all of the added options will be deleted.
    • You cannot decide whether to enter a fixed price after saving a ticket or product.
    • If [Include taxes in price] is turned ON, customers will see the message "Price includes tax". Click once more to turn this feature OFF and hide this message.

 

  • NFT/token authentication: If you add digital wallet support in the Easy Login settings, you can allow customers to purchase tickets through NFT/token authentication.
    • Authentication Settings (Required): You can choose to set authentication methods by product. (The ability to set authentication methods by option is coming soon.) If you change authentication methods after registering your product, those who purchased it will no longer be able to obtain their ticket using the previously supported authentication method.
    • Default Authentication Settings: Please select the Verification method and Network and enter the Contract Address, Minimum quantity and Properties (NFT verification only).
      • You cannot make changes after choosing a standard payment ↔ token or NFT verification method, so please choose carefully.
      • Customers will be shown "Token/NFT Verification Membership", and token/NFT verification membership is unavailable to set up for Products > Purchase Restrictions.

 

  • • Date(s): For Fixed-Period Tickets, the date entered during the Event Period is displayed by default and cannot be modified. If you need to change the period, please change the event period in Default Settings.

    • Other Options: Fixed-period tickets are limited to one per customer. (This means that, for example, customers cannot purchase two individual options for adults and children, but can purchase one option that includes tickets for adults and children.)

    • Once registered, ticket options cannot be deleted or added. Only slight modifications (such as fixing typos) can be made.


    If you do not add option(s): Go to [Price/Quantity] tab and set the default selling price and quantity. You can modify prices by date after completing option settings. Please be sure to add representative options from the calendar.

    • When proceeding with a discount, first enter the [Selling price], then click the blank in [Discount settings] and enter a lower price.

    • We recommend setting sales prices after consulting with a tax expert to determine whether products are subject to or exempt from taxes.


    If you do add option(s): Please write the option name and each option item. (e.g. Level / Option 1: Adult, Option 2: Youth, Option 3: Adult + Youth, etc.)

    • If you would like to provide multilingual service, please turn [Establish multilingual settings (If left blank, it will be shown in the default language.)].

    • You can add up to 200 options when creating tickets. (For example, if you create 200 options for dates, you won't be able to add any more.)

    • Click [Next] to set the Selling price, Discount settings if any, and quantity available for each option.



    NFT/token authentication

    • If you do not add option(s): Go to the [Price/Quantity] tab and enter the [Quantity available].

    • If you do add options: Please Write the option name and each option item. (e.g. Level / Option 1: Adult, Option 2: Youth, Option 3: Adult + Youth, etc.)

    • After filling out, click [Next] and enter the [Quantity available] for each option.

  • Add Date

    • You can choose between [Time Period] and [Select calendar dates].

    ৹ If you select [Time Period], you can choose days of the week to repeat during the event period

    ৹ If you select [Select calendar dates], you can manually designate a specific day within the set period.

    ৹ If the desired option falls outside of the set event period, please update your ticket's default settings to include the desired date. (Event periods cannot be changed once a ticket has been registered and sold.)


    • Other options: Fixed-date ticket purchases are limited to one per customer per day.(This means that customers cannot purchase other options for the same date.)


    If you do not add option(s): Go to [Price/Quantity] tab and set the default selling price and quantity. You can modify prices by date after completing option settings. Please be sure to add representative options from the calendar.

    • When proceeding with a discount, first enter the [Selling price], then click the blank in [Discount settings] and enter a lower price.

    • We recommend setting sales prices after consulting with a tax expert to determine whether products are subject to or exempt from taxes.


    If you do add option(s): Please write the option name and each option item. (e.g. Level / Option 1: Adult, Option 2: Youth, Option 3: Adult + Youth, etc.)

    • If you would like to provide multilingual service, please turn [Establish multilingual settings (If left blank, it will be shown in the default language.)].

    • You can add up to 200 options when creating tickets. (For example, if you create 200 options for dates, you won't be able to add any more.)

    • Click [Next] to set the Selling price, Discount settings if any, and quantity available for each option.



    NFT/token authentication

    If you do not add option(s): Go to the [Price/Quantity] tab and enter the [Quantity available].

    If you do add options: Please Write the option name and each option item. (e.g. Level / Option 1: Adult, Option 2: Youth, Option 3: Adult + Youth, etc.)

    • After filling out, click [Next] and enter the [Quantity available] for each option.

  • Add Date

    • You can choose between [Time Period] and [Select calendar dates].

    ৹ If you select [Time Period], you can choose days of the week to repeat during the event period

    ৹ If you select [Select calendar dates], you can manually designate a specific day within the set period.

    ৹ If the desired option falls outside of the set event period, please update your ticket's default settings to include the desired date. (Event periods cannot be changed once a ticket has been registered and sold.)


    Sessions

    • You can create multiple sessions for the same date.

    • Please enter the session time. The session time can only be set in increments of 30 minutes.

    • Other options: Fixed-time ticket purchases are limited to one per customer per day. (This means that customers cannot purchase other options for the same date.)


    If you do not add option(s): Go to [Price/Quantity] tab and set the default selling price and quantity. You can modify prices by date after completing option settings. Please be sure to add representative options from the calendar.

    • When proceeding with a discount, first enter the [Selling price], then click the blank in [Discount settings] and enter a lower price.

    • We recommend setting sales prices after consulting with a tax expert to determine whether products are subject to or exempt from taxes.


    If you do add option(s): Please write the option name and each option item. (e.g. Level / Option 1: Adult, Option 2: Youth, Option 3: Adult + Youth, etc.)

    • If you would like to provide multilingual service, please turn [Establish multilingual settings (If left blank, it will be shown in the default language.)].

    • You can add up to 200 options when creating tickets. (For example, if you create 200 options for dates, you won't be able to add any more.)

    • Click [Next] to set the Selling price, Discount settings if any, and quantity available for each option.



    NFT/token authentication

    If you do not add option(s): Go to the [Price/Quantity] tab and enter the [Quantity available].

    If you do add options: Please Write the option name and each option item. (e.g. Level / Option 1: Adult, Option 2: Youth, Option 3: Adult + Youth, etc.)

    • After filling out, click [Next] and enter the [Quantity available] for each option.

ⓐ When the addition is complete, you can check it through the calendar view, and click [Select options to modify] to set the Selling Price and Discount settings, the quantity available, and Default Visibility Settings.

ⓑThis also can be done by clicking each option block on the calendar. You can set the Selling Price and Quantity available, Discount settings, Default Visibility Settings, and the representative price. Once a representative price has been established, it cannot be hidden.

ⓒ You must click the option block and select Representative Price to proceed to the next step.

ⓕ Additional Settings

  • Conditions for Cancellation
    • Set a period of time during which cancellations cannot be processed for customers who have purchased tickets.
    • Please set based on the time zone selected when establishing the event period. Your Stage will automatically convert the time based on the time zone of the user's browser. (This cannot be modified once an order has been made.)
    • In the case of Fixed-Period tickets, collective cancellation is not possible. Please enter a specific date and time to be processed. From that date, the customer cannot directly cancel, but the manager can process the cancellation.
    • In the case of Fixed-Date/Time tickets, please enter the cancellation point based on the event start date. [Within (-)] and [After (+)] can be selected. From that date, the customer cannot directly cancel, but the manager can cancel.

 

  • Purchase Restrictions: Users who purchase this membership may not purchase it again during the membership period
    • Only customers with the required membership can purchase this ticket.
    • You can choose to grant ticket purchasing rights based on different levels within the same membership. Customers whose membership levels do not grant them access will be provided with instructions on completing their purchase.
    • Customers may not be able to purchase products depending on the sales/display status. Please double-check before proceeding.

 

  • Display options and Sales status
    • If a product's selling period begins after its display period, it will appear as "Selling Soon" until sales launch.
    • You can choose from [Publish now] / [Set time to publish] / [Private] - [Always sell] / [Sales reservation] / [Stop selling].
    • If it is set as [Private], the product will not be displayed regardless of the Sales status.
    • After activating [Set last date to display] and selecting a date, display will end on the exact date.
    • [Set to "temporarily sold out"] feature can be used if you want to resume selling after temporarily suspending sales. It can be used regardless of the inventory status.
      • Options' exposure time and sales time are based on the time zone of the admin's browser and are converted to the time zone of the user's browser.
        (This can be separate from the reference time zone set for the event period.)

 

  • Points
    • Set the earnings rate for the points that are automatically issued when a purchase gets confirmed
      • Use basic earning rate: Points are accumulated at the earning rate you set when you first set points via SETTINGS > Shopping Settings > Points.
      • Set earnings rate manually: You can directly enter the earnings rate, numbers between 0.1 - 99.9% up to the tenths place.
      • No earnings rate: Points will not be accumulated when purchasing the voucher.


👉 Digital Voucher and Tickets management list

  • You can check the list of registered digital vouchers and tickets.
  • You can check each products in the [Vouchers] and [Tickets] tabs based on the product type, or [Temporarily saved] tab according to the saved status.
  • You can categorize the products by using the search on the right (Product ID search, Product Type selection and Sales/display status selection).
  • When hovering the mouse over the specific product, a [[New window] view Stage] button appears, and when clicked, it moves to the link that the customer will actually view.
  • From the list, you can check the Standard price, Sales/display status, Last modified date and Quantity Sold.