b.stage Support Center
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b.stage Open & Sign in
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Sign-in
If you are not one of our members yet, please create an a...
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Account Settings
You can find out how to change the settings for your acco...
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SETTINGS
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General Settings
Here, you may fill out the General Settings according to ...
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Basic Information
Settings required to launch your b.stage.These include we...
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Terms and conditions
You can add or edit items that require users' agreement.T...
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Sign-up Items
Choose your members' sign-up and login methods.You can al...
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Banned Terms
By setting prohibited terms in advance, you can prevent f...
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Google Analytics
View Your b.stage Data in Google Analytics What is Googl...
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CUSTOMERS
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Members Accounts
You can check your members list and manage the member inf...
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Rewards Program Management
Plan various missions, engage your fans, and reward them ...
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Notices
You can add notices, manage Pop-up and Pin to top setting...
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Promotions
Manage your promotions and events! 👉 Create a Promotion...
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1:1 Inquiries
View and respond to your 1:1 inquiries 👉 1:1 inquiries li...
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FAQ
View and manage frequently asked questions. Creating effe...
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ORDERS
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Digital Products/Memberships
You can check the order history and details of digital an...
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All Orders
Manage all physical product orders and search purchase re...
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New (To Ship) Orders
Manage new orders that have yet to be released. Once an o...
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Shipping
Check orders' shipping status and manage releases. You mu...
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Excange / Return
View all exchange & return claims on one page. Approve or...
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Sales History
You can view and download the data of [Sales History]. Th...
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PRODUCTS
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Memberships
Let's provide new experiences to your fans in the way you...
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Digital Vouchers / Tickets
Shall we provide your original contents to your fans via ...
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Sponsorships
You can encourage users to sponsor you in content, Star S...
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Physical Products
Make your content more valuable and grow your business ea...
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Contents
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(Free) Posts / Videos / Story
You can upload posts, videos and even embed YouTube and T...
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(Paid) Posts / Videos / Story
You can register original content and make it available o...
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Surveys / Polls
Shall we increase the number of revisiting, and provide b...
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Manage POP
POP is a communication service that allows Stars and fans...
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MY B.STAGE
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Analysis
Your b.stage data insights are shown as a dashboard form....
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Main Home
This is where your fans will land when they visit your b....
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Content Home
Create dynamic content categorized by topic. You can orga...
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Community
Create different Boards with topics fans are interested i...
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Shop Home
Products offered (digital/physical products and membershi...
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Schedule
With Schedule, not only you can share your schedule with ...
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b.stage APP
FAQ - Main Home/Contents Home
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Where can I set Banners that is displayed on the "Main Home"?
Banners displayed on the Main Home can be set from [MY B....
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Can I pin a post to the top of the Main Home?
Yes, you can select recently published content to pin bel...
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Is it possible to edit "Star Stories" section of Main Home?
Yes, the name of the Star Story Tab can be modified depen...
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How can I utilize the tags applied when adding content?
You may utilize the tags for all the contents with the sa...
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How does Content Home Layout work?
Customize your Content Home with as many as 20 sections. ...
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How do I decorate my Content Home?
Contents Home can be designed through [Tag Section], [Cur...
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FAQ - Creation/Opening/Operation
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Where do I manage 1:1 Inquiries that was submitted?
Managing 1:1 Inquiries can be done from [CUSTOMERS > 1:1 ...
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How do I set up 1:1 Inquiries channel?
A channel for 1:1 Inquiries can only be created after set...
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Can an individual create b.stage?
Yes, an individual can create b.stage. Please click on t...
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Is there a cost associated with registering as a sole proprietor?
[Republic of Korea corporation]No, there is no additional...
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I am curious about what to do when operating b.stage as an individual and switching into business/corporation.
When you switch the operator type from an individual to a...
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How can I set the notice as pop-ups?
Notices can be set up as "Pop-up" via CUSTOMERS > Notices...
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FAQ - Accounts/Admin
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Where can I find the entry password of my b.stage when it is set as private?
Your b.stage will be private until all settings are compl...
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How do I invite an administrator?
You can invite Operator / Admin via [SETTINGS > Admin Acc...
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What is the difference between Admin and Operator accounts?
It is separated into Admin and Operator account depending...
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How do I remove an existing operator or administrator?
You can remove admin from [SETTINGS > Admin Accounts]. I...
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How do I appoint a Head Admin?
You may appoint the Head Admin from [SETTINGS > Admin Acc...
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Can I manage the site from the real service page, not from admin page?
Yes, [Manager] account can operate the stage through comm...
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FAQ - Settings(Design/Terms and Conditions/Language/Footer)
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Where can I change the image that appears when I click the share button on SNS?
You can change it by clicking [Change] button in SETTINGS...
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Am I able to set Serach Engine Optimization (SEO)?
Yes, it can be done through [Basic b.stage Information] i...
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Is there a fixed logo size?
There is no fixed size set, but the recommended size is a...
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Do I have to publish Terms and Conditions?
Yes, the Privacy Policy and Terms and Conditions are info...
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Can I set the screen mode of my b.stage to Dark?
Yes, you can choose to display your b.stage among [System...
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If the Stage language to be displayed in multiple languages, do all content have to be entered in that languages?
Yes, please enter multilingual settings for each new cont...
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FAQ - Star Story/Contents
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How do I register paid content?
In order to register paid content, you must first add mem...
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How do I upload a video?
👉 Upload a video ⓐ Click [Add +] at the top right. ⓑ Sele...
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How do I grant a Star role?
You can grant a Star role via CUSTOMERS > Members Account...
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How do I sign up to post a Star Story?
To post a Star Story, please register as a member on the ...
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Which part of the b.stage is Star Story displayed?
Star Story will be displayed on the [Feed] and [Story] ta...
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How do I post Star Story?
Star Story can only be registered from the actual b.stage...
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FAQ - Members/Sign-up Items
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Am I able to add "Consent to receive marketing materials?"
Yes, you can add a consent to receive marketing materials...
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Can I set the minimum age when signing up?
Yes, you can set the minimum age for signing up via [SETT...
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Can I add the information that will collect from users when they create an account?
Yes, this can be set via SETTINGS > Sign-up Items. Choos...
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Can I block a specific member?
Yes, you can block a specific member via CUSTOMERS > Memb...
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Where can I check the member's details?
You can check the member's details via CUSTOMERS > Member...
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FAQ - eCommerce
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(Digital Products) [Eximbay] An error occurs when I attempt to cancel a customer's order. What should I do?
Firstly, please try canceling the order via b.stage admin...
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How to join Eximbay - Non businesses (Individuals)
Business owners and even non-business individuals can sig...
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How to join Eximbay - Business/Corporation
In the case of businesses and corporations, if they meet ...
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(Digital Products) [PayPal] An error occurs when I attempt to cancel a customer's order. What should I do?
If the customer fails to cancel the order directly from t...
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How to join PayPal - Overseas business operator: Business/Corporation/Non business (Individual)
As you might have known, PAYPAL is widely used in western...
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How to join Toss Payments - Business/Corporation
If you meet the criteria for evaluation, you can directly...
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FAQ - SNS Easy Login
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Can I add Easy Login?
Yes, social media logins can be added from [SETTINGS > Si...
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How do I add a Google Login?
You may add a Google Login by clicking [+Add] in Easy Log...
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How do I add a Facebook Login?
You may add a Facebook Login by clicking [+Add] in Easy L...
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How do I add a Twitter Login?
You may add a Facebook Login by clicking [+Add] in Easy L...
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How do I add a Wallet login?
b.stage provides services that allow you to sign in to yo...
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Template - Terms and Conditions
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Terms and Conditions
b.stage's template documents are provided to help you pre...
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Personal information collection and Usage Agreement
b.stage's template documents are provided to help you pre...
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Privacy Policy
b.stage's template documents are provided to help you pre...
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Youth Protection Policy
b.stage's template documents are provided to help you pre...
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Template - Consent Items
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Information on collecting and using personal information
b.stage's template documents are provided to help you pre...
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Terms and Conditions of Payment Service
b.stage's template documents are provided to help you pre...
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Agree to provide personal information to 3rd parties
b.stage provides templates for the purpose of assisting y...
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Consent to receive marketing materials
b.stage provides templates for the purpose of assisting y...
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Template - Community Guidelines
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Community Guidelines
This document is a reference template for establishing a ...
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b.stage status note
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2023.09.11 Some b.stage’s pop history unexposed issues
resolved incident : After bug recognition of unexposed P...
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Service Notification
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Notice - 21st July 2023
This is to share the latest information we've received fr...
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Notice - 20th July 2023
bemyfriends is informed and aware of the recent issue of ...
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