FAQ - eCommerce – b.stage

(Digital Products) [Eximbay] An error occurs when I attempt to cancel a customer's order. What should I do?

Firstly, please try canceling the order via b.stage admin...

How to join Eximbay - Non businesses (Individuals)

Business owners and even non-business individuals can sig...

How to join Eximbay - Business/Corporation

In the case of businesses and corporations, if they meet ...

How to join Stripe - Overseas business operator: Business/Corporation/Non business(Individual)

Millions of companies of all sizes use Stripe online and ...

(Digital Products) [PayPal] An error occurs when I attempt to cancel a customer's order. What should I do?

If the customer fails to cancel the order directly from t...

How to join PayPal - Overseas business operator: Business/Corporation/Non business (Individual)

As you might have known, PAYPAL is widely used in western...

How to join Toss Payments - Business/Corporation

If you meet the criteria for evaluation, you can directly...

[Eximbay] What are MID and Secret Key?

After signing a contract with the PG company, you will re...

How do I request to open a SHOP?

If you have completed the payment service (PG) signing-up...

I have requested a review in order to set up SHOP. How long do I have to wait?

We will check and contact you in the order in which you r...

Do I have to sign a contract with the PG company to open a shop publicly?

Yes, you must sign a contract with the PG company in orde...

[Eximbay] Are there any industries where payment company (PG) contracts are prohibited?

Yes, it is not possible to contract with a payment compan...

How do I create my own membership?

You can easily create a membership from [SETTINGS > Shop ...

Can Korean businesses add PayPal as a payment option?

Yes, it is possible. Why don't you add PayPal as an one-t...

Are there any restrictions on purchasing a membership?

Yes, fans who purchased a membership cannot purchase the ...

How many membership levels can I set?

Membership levels can be set up to 10, and each can be so...

How many different membership options do b.stage support?

b.stage supports two membership options. General members...

How do I check the number of active members?

It can be checked from PRODUCTS > Memberships. Please cl...

Where do I manage membership orders?

You can check the details of membership orders from ORDER...

How do I add membership-only contents?

You must first create a membership and connect the member...

Can I process a refund to the customer if they have not viewed any membership-only contents?

If the customer's order status is [Order Complete], the c...

Is there any way I can promote my membership?

After creating a membership, we recommend adding a post o...

Can I set the Display options and Sales status of membership separately?

Yes. By separating the Display options and Sales status, ...

Can I directly enter benefits for each membership level?

Yes, it can be done from [Add benefits] > [Directly enter...

Can I set specific usage period for memberships?

Yes, the usage period of Seasonal Membership can be freel...

Is there anything I should be aware of when setting up membership benefits?

Please be careful not to include benefits that will be di...

How do I set up a free shipping?

Change the [Shipping Fee Discount] button to [Available] ...

How do I delete the shipping policy?

Hover your mouse over the shipping policy you want to del...

How do I add the shipping policy?

You can set your shipping policy by selecting shipping op...

What are the benefits of membership that can be provided through b.stage?

Memberships encourage participation and are an excellent ...

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FAQ - eCommerce